We dispatch daily, Monday to Friday! Orders before  2PM AEST will be posted out the same day.

<span id="isPasted" style="color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We dispatch daily, Monday to Friday! Orders before &#xA0;2PM AEST will be posted out the same day.

When will my order be dispatched?

Aetertek runs a quick pick and pack cycle and most times this will not be possible. Once your order has been marked as shipped, unfortunately it cannot be changed. You can find the status of your order in your account on our website. Click here to lo

<span data-identifyelement="209" data-test-id="article-description" style="box-sizing: border-box; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; cursor: auto; position: relative; display: block;" id="isPasted"><p data-identifyelement="210" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, system-ui, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">Aetertek runs a quick pick and pack cycle and most times this will not be possible. Once your order has been marked as shipped, unfortunately it cannot be changed.&#xA0;<p data-identifyelement="211" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, system-ui, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;"> <p data-identifyelement="213" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, system-ui, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">You can find the status of your order in your account on our website.&#xA0;<a data-identifyelement="214" href="https://aetertek.com.au/account/login?return_url=%2Faccount" style="box-sizing: border-box; background-color: transparent; color: rgb(44, 92, 197); text-decoration: none;">Click here to log in to view your orders</a>.<p data-identifyelement="215" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, system-ui, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;"> <p data-identifyelement="217" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, system-ui, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">If your order hasn&apos;t been shipped yet, we may be able to help! Please&#xA0;<a data-identifyelement="218" href="http://support.aetertek.com.au/support/tickets/new" style="box-sizing: border-box; background-color: transparent; color: rgb(44, 92, 197); text-decoration: none;">send us an email</a> or call us on 1300 327 309<div style="visibility: hidden; background: rgb(29, 29, 29); box-sizing: border-box; border-radius: 3px; box-shadow: rgba(24, 50, 71, 0.4) 0px 3px 8px 0px, rgba(24, 50, 71, 0.3) 0px 0.5px 2px 0px; cursor: pointer; animation: 250ms linear 0s 1 normal forwards running pop-on-top; color: white; height: 30px; padding: 7px 10px; position: relative; float: left;"> </div><div data-identifyelement="219" style="box-sizing: border-box; margin-top: 16px; position: relative; word-break: normal; overflow-wrap: break-word; font-size: 13px; line-height: 18px; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div>

Can I change my order?

eDog Australia prides itself on personalised customer service. If you're unsure which device is best for your situation, feel free to give us a call 1300 327 309. Or for suggestions on which products are right for you, see our Buying Guides or send u

<p data-identifyelement="210" id="isPasted" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span data-identifyelement="211" style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, system-ui, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;">eDog Australia prides itself on personalised customer service.&#xA0;<p data-identifyelement="212" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span data-identifyelement="213" style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, system-ui, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;">If you&apos;re unsure which device is best for your situation, feel free to give us a call 1300 327 309. Or for suggestions on which products are right for you, see our Buying Guides or&#xA0;<a data-identifyelement="214" href="http://support.aetertek.com.au/support/tickets/new" style="box-sizing: border-box; background-color: transparent; color: rgb(44, 92, 197); text-decoration: none; font-family: -apple-system, system-ui, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px;">send us an email</a><span data-identifyelement="215" style="box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, system-ui, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-weight: 400; text-align: start; text-indent: 0px; display: inline !important;">&#xA0;and one of our team will get back to you.

Orders & Payment

When will my order be dispatched?

Can I change my order?

Is there someone I can talk to before I make a purchase?

Which payment options are available?